Privacy Policy

Effective Date: 1/1/2025

DrilRite Chem LLC is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit drilrite.com and drilrite.net (the "Website"). By using our Website, you consent to the practices outlined below.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information

We collect personal information when you voluntarily provide it, such as:

  • Contact Information: Name, email address, phone number, company name.

  • Inquiry Details: Messages or information provided when you contact us.

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • Device and Browser Data: IP address, browser type, operating system, and referring URL.

  • Usage Data: Pages viewed, time spent on the Website, interactions with content.

  • Cookies & Tracking Data: Information stored in cookies to enhance user experience (see Section 5).

1.3 Payment Information

If we accept payments through the Website, we may collect billing details. However, all transactions are processed through secure third-party providers (e.g., Stripe, PayPal), and we do not store payment card details.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide customer service.

  • Improve our Website and analyze visitor interactions.

  • Conduct marketing and promotional activities (opt-out available).

  • Ensure legal compliance and protect against fraud.

We do not sell, rent, or trade your personal information.

3. How We Share Your Information

We may share your information under the following circumstances:

3.1 With Service Providers

We use trusted third parties to help operate our business, including:

  • Google Analytics – To analyze Website traffic and improve user experience.

  • Advertising Partners – Such as Google Ads and Facebook Ads to run marketing campaigns.

  • Hosting Providers – To maintain our Website securely.

These providers process data only on our behalf and under strict confidentiality agreements.

3.2 Legal Compliance and Protection

We may disclose your information if required by law, subpoena, or government request, or to protect our rights and prevent fraud.

4. Third-Party Tracking and Advertising

We use third-party tracking technologies to improve Website performance and personalize ads.

4.1 Cookies and Web Beacons

Cookies are small files stored on your device to recognize you when you return. We use:

  • Essential Cookies: Necessary for Website functionality.

  • Performance Cookies: To track Website analytics (e.g., Google Analytics).

  • Marketing Cookies: To display targeted ads (e.g., Google Ads, Facebook Pixel).

You can manage cookie settings in your browser or opt out using the links below:

4.2 Behavioral Advertising

We may use retargeting ads based on your browsing behavior. You can opt out via the Network Advertising Initiative (NAI):

  • NAI Opt-Out

5. Data Retention and Security

5.1 How Long We Keep Your Data

We retain personal data only as long as necessary for business or legal purposes. Once no longer needed, we securely delete or anonymize it.

5.2 Security Measures

We implement industry-standard security measures to protect against unauthorized access or breaches. However, no online transmission is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 California Residents (CCPA/CPRA Rights)

If you are a California resident, you may:

  • Request access to the personal information we have collected about you.

  • Request deletion of your personal information.

  • Opt out of the sale or sharing of your data (we do not sell data).

To exercise your rights, contact us at service@drilrite.com

6.2 General User Rights

  • Opt Out of Marketing Emails – Use the unsubscribe link in emails.

  • Disable Cookies – Adjust browser settings to reject cookies.

7. Third-Party Links

Our Website may link to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the revised effective date.

9. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us.